Through our Monthly Spotlight Series, we are taking the time to highlight the staff at KidsCare Home Health. We hope you gain inspiration and valuable advice from these successful individuals and their stories.
This month we were excited to interview Dustin Thompson. Dustin is Vice President of Business Development for KidsCare Home Health and has been instrumental in market expansion and building relationships with stakeholders in the regions KidsCare Home Health provides services.
Where did you grow-up and what is special about your hometown?
I grew up in a small farming town in Southern Illinois called Flora. The best thing about Flora is
the sense of community that exists in the small town.
Where did you go to school for college?
I completed my undergrad at Southern Illinois University in Carbondale, Illinois. I also earned an
MBA from Lindenwood University.
How long have you been with KidsCare and what brought you to KidsCare?
I have worked for KidsCare for 7 years. The services that KidsCare Home Health provides to our patients drastically improves their quality of life. Having an opportunity to work for a company that is dedicated to helping as many
children and families as we can is what brought me to KidsCare Home Health.
What do the day-to-day responsibilities of your role as VP of Business Development look like?
As the VP of Business Development, I am constantly looking for areas where we can expand our services, with the main goal of helping as many children and families as possible. This process involves completing market research and partnering with stakeholders in new expansion markets. At the same time, I have to make sure great working relationships exist with stakeholders in all of our current markets to ensure our customer service and company’s
reputation is consistent in all service areas.
What is your favorite part about your current position as the VP of Business Development for KidsCare
My favorite part of my position is building relationships with our external stakeholders, our internal staff, and our patients and their families.
How has your role changed since you’ve been at KidsCare?
When I started at KidsCare we operated in four markets in the state of Texas (Dallas, Fort
Worth, Waco, Austin). In the last 7 years, I have had the opportunity to be a part of several market expansion projects and KidsCare now operates in 7 different markets in Texas (Dallas, Fort Worth, Waco, Austin, San Antonio, Tyler, and Houston). We also have expanded our services outside the Texas border and now provide pediatric home health services in Colorado and Idaho.
When you’re not at work, how do you like to spend your time?
I have a 7 year old daughter and 2 year old twin boys. If I am not working in the office, I am
usually chasing around my three kiddos at home.
What do you consider to be your greatest achievement?
My greatest achievement during my time at KidsCare Home Health has been helping the
company successfully complete numerous market expansions.
What is the greatest part of working at KidsCare?
The greatest part of working at KidsCare is knowing I am working for a company whose main
objective is helping children live their best lives.
What is the best advice you’ve received for your career?
“Have a path, but be flexible.” This is very sound advice when working in the healthcare field. While our services remain the same, there are always things that are out of our control. I have come to realize that in healthcare the only constant is change. You have to remain flexible in order to move forward.
What gets you most excited about KidsCare’s future?
The most exciting part about KidsCare’s future is the growth potential for the company!