Through our Monthly Spotlight Series, we are taking the time to highlight the staff at KidsCare Home Health. We hope you gain inspiration and valuable advice from these successful individuals and their stories.
This month we were excited to interview Stephen Mayo, Director of Revenue Cycle at KidsCare Home Health.
Where did you grow-up and what is special about your hometown?
I grew up in two locations – Fort Worth and Arlington, TX. The special things about both are the Stockyards in Fort Worth and the Dallas Cowboys in Arlington.
Where did you go to school for college?
Colorado Technical University
How long have you been with KidsCare and what brought you to KidsCare?
I have been at KidsCare for a little bit over three years now. I came here looking for a new challenge in life because in my previous job I just wasn’t really getting that on a day to day basis. KidsCare has challenged me and allowed me to grow.
What do the day-to-day responsibilities of your role as Director of Revenue Cycle look like?
My day to day is to oversee the billing, troubleshoot denials that come in from claims, adjusting account balances, and looking at process improvements.
What is your favorite part about your current position as Director of Revenue Cycle for KidsCare?
My favorite part of my job is my team and the way they have grown and accept the challenges. They are the backbone of what we do here at KidsCare. The second favorite thing I like about my position is having to think outside the box and figure out where the shortcomings are and how to adapt to change.
When you’re not at work, how do you like to spend your time?
Spending time with my family, attending sporting events, traveling, and live concerts.
What do you consider to be your greatest achievement?
Being a husband and father is my greatest achievement.
What is the greatest part of working at KidsCare?
The people are the best part of working at KidsCare.
What is the best advice you’ve received for your career?
Never stop trying to be better than you were yesterday.
What is your favorite memory in working at KidsCare Home Health?
My favorite memory is my first Christmas holiday because each team that year in the building decorated their area. It was the most festive thing I have seen in a long time in the work environment.
What gets you most excited about KidsCare’s future?
The potential growth and the new challenges ahead.