Through our Monthly Spotlight Series, we are taking the time to highlight the staff at KidsCare Home Health. We hope you gain inspiration and valuable advice from these successful individuals and their stories.
This month we were excited to interview Brian Goza, Network Engineer at KidsCare Home Health.
Where did you grow-up and what is special about your hometown?
I grew up in Ashdown, Arkansas. The town did not smell great because it was home to one of the world’s largest paper mills. The friends and small-town feeling made it special to me.
How long have you been with KidsCare and what brought you to KidsCare?
I have been with KidsCare since October of 2020. I moved to the DFW area at the end of 2019 from a rural town called Canadian, TX. The move was to help an advanced genetics laboratory launch in this area. That did not happen due to some financial hardships and COVID-19. A friend of mine recommended KidsCare because he knew I wanted a Healthcare career given my industry experience.
What do the day-to-day responsibilities of your role as Network Engineer look like?
My day-to-day responsibilities typically follow this pattern:
- Project management that enhances staff experience with applications.
- Ensure network security through log review and vulnerability assessments. Install, configure, and support network equipment, including switches, firewalls, voice over IP (VOIP), and other network technologies.
- Maximize network performance through ongoing monitoring and troubleshooting.
- Arrange scheduled upgrades.
- Writing cybersecurity policies and working with trainers to ensure that employees are well informed about the evolving threat landscape.
- Assisting with end-user support for advanced networking or connection problems.
What is your favorite part about your position as Network Engineer for KidsCare?
I love working with the employees at KidsCare and improving on our technology. It is a great feeling when you can decrease the time employees spend using technology to focus on providing exceptional care to patients. No two days are the same at KidsCare and new challenges are presented frequently.
When you’re not at work, how do you like to spend your time?
I like to play tennis, TopGolf, bowl, or play pool if I am having a night out on the town. I read, play video games, or watch TV if it is a stay home and relax kind of night.
What do you consider to be your greatest achievement?
I developed a charge capture database for a hospital. The database utilized networking to report real-time charges for a patient visit to an outpatient or inpatient service. The charge reporting streamlined the billing process and decreased the bill processing time to insurance companies and patients.
What is the greatest part of working at KidsCare Home Health?
The most significant part of working at KidsCare is the staff and ability to facilitate change through enhanced technology and innovation. The technology team uses cutting-edge technology and is always looking for better ways to improve employees’ and customers’ technology experiences. I learn something new every day!
What is the best advice you’ve received for your career?
The best advice I received for my career was from a pastor friend. He told me to become a life learner and invest in many different subjects. He said a change that feels difficult is usually the most rewarding, so try to be open-minded to change when suggested. I try to live by that philosophy.
What gets you most excited about KidsCare’s future?
I love the mission that KidsCare has achieved and the work the organization continues to do. I am excited about the future of technology at KidsCare and watching the company grow and expand its market. I believe KidsCare is one of the technology leaders in the telehealth Healthcare space and will likely continue to be a Healthcare leader.